Category: Guest Experience

Seeking more online reviews? Learn how to ask for them in a way that gets results.

Explore 8 different way your tour company can acquire online reviews from happy guests.

Discover how your tour guides can captivate your guests with storytelling

Want to create a more memorable experience for your guests? With laughter as a universal language, learn how to be a funny tour guide.

Looking for a new tour guide? Hire the right fit from the start with a quality tour guide job description.

Want a better TripAdvisor ranking? Uncover a secret that can help get you to the top!

Not sure what you’re doing well or need to improve? Here’s how to ask guests for tour feedback.

Hit with a bad Google review? Learn to manage negative feedback like a pro, so guests continue trusting you and your business.

Who doesn’t love getting a 5-star review? Personalized responses show your appreciation for guest feedback.

Can’t decide what to get your tour guides for a holiday gift this year? Check out our list of recommendations.

Check out the pros and cons for working with freelance tour guides compared to full-time employees.

Are you starting your tours off on the right foot? Here are a few things you should do before jumping into the adventure.

Fed up with obnoxious tourist behaviour? Learn how to show them the local way as a tour guide.